> ## Documentation Index
> Fetch the complete documentation index at: https://getmonitor.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Status Pages Overview

> Create and manage public status pages to communicate service health to your users

## What Are Status Pages?

Status pages are public-facing websites that display the real-time operational status of your services. They help you transparently communicate with users about:

* Current system status
* Ongoing incidents
* Scheduled maintenance
* Historical uptime
* Service performance

## Status Pages List

Access your status pages from the **Status Pages** section in the sidebar.

<img src="https://mintcdn.com/getmonitor/DaGCcGhxridPKHcO/images/product/console.getmonitor.io_en-US_org_fvd0bqahqfj5nnf2d4m5n373_status-pages.png?fit=max&auto=format&n=DaGCcGhxridPKHcO&q=85&s=4480d2be549614aefc2171b1ed6ff128" alt="Status Pages List" width="1920" height="1080" data-path="images/product/console.getmonitor.io_en-US_org_fvd0bqahqfj5nnf2d4m5n373_status-pages.png" />

### Status Page Card

Each status page card displays:

* **Page Name** - Your status page title (e.g., "GetMonitor - Status")
* **Public URL** - The web address where users access your status page
* **Visibility Badge** - Shows if the page is Public or Private
* **Status Overview**
  * **Up** - Number of operational monitors
  * **Down** - Number of failing monitors
* **Monitor List** - Quick view of linked monitors (e.g., "Monitor Checks", "getmonitor.io")
* **Total Count** - How many monitors are displayed (e.g., "2 total")

### Status Page Navigation

When you select a status page, you can access:

* **Dashboard** - Analytics and performance metrics
* **Incidents** - Manage and track service incidents
* **Maintenance** - Schedule and communicate planned downtime
* **Subscriptions** - View users subscribed to updates
* **Components** - Organize monitors into logical groups
* **Customize** - Adjust branding and appearance
* **Settings** - Configure domain, badges, and other options

## Status Page Dashboard

The dashboard provides insights into your status page's performance and audience.

<img src="https://mintcdn.com/getmonitor/DaGCcGhxridPKHcO/images/product/console.getmonitor.io_en-US_status-page_c1rui6avx08bx20fr3bne9vy_dashboard.png?fit=max&auto=format&n=DaGCcGhxridPKHcO&q=85&s=99751f1ec424fb8879c5821affe2be15" alt="Status Page Dashboard" width="1920" height="1080" data-path="images/product/console.getmonitor.io_en-US_status-page_c1rui6avx08bx20fr3bne9vy_dashboard.png" />

### Key Features

**Public URL Display:**

* Shows your status page URL
* Copy button for quick sharing
* Quick links to Domain, Branding, and Badge settings

**Performance Metrics:**

* **Overall Uptime** - Aggregate uptime across all monitors
* **Avg Response Time** - Average performance with quality badge (Excellent/Good/Poor)
* **Total Incidents** - Incident count and downtime minutes
* **Monitors** - Active/inactive monitor count with status indicators

**Subscribers Section:**

* **Total Subscribers** - Overall subscription count
* **Email Subscribers** - Users receiving email notifications
* **Slack Subscribers** - Teams receiving Slack notifications
* **Notifications Sent** - Total notifications delivered
* **Last Sent** - When the last notification went out
* **Growth Tracking** - New subscribers this week

**Incident Tracking:**

* **Total Incidents** - All incidents in the period
* **Open Incidents** - Currently active incidents
* **MTTR** - Mean Time To Resolution
* **Severity Breakdown** - Minor, Major, and Critical incident counts

### Time Range Selection

Use the time range dropdown (Last 7 days, 30 days, etc.) to view metrics for different periods.

## Public Status Page

This is what your users see when they visit your status page.

<img src="https://mintcdn.com/getmonitor/x8b0Qm62Mk6QWNXc/images/product/status.statuspage.one_.png?fit=max&auto=format&n=x8b0Qm62Mk6QWNXc&q=85&s=634221a4dece347d48ed5b130f32157d" alt="Public Status Page" width="1905" height="1147" data-path="images/product/status.statuspage.one_.png" />

### Public Page Features

**Overall Status Banner:**

* Green banner: "All systems operational"
* Yellow banner: "Some systems experiencing issues"
* Red banner: "System outage in progress"

**Monitor Display:**

* Each monitor shows as a component with name and status
* **Uptime Percentage** - Displayed prominently (e.g., "99.61% uptime")
* **Status Badge** - Color-coded indicator (Operational/Degraded/Down)
* **Uptime History** - Visual bar chart showing last 60 days
  * Green bars: Operational periods
  * Orange/Yellow bars: Degraded performance
  * Red bars: Downtime
  * Gray bars: No data

**Update Information:**

* **Monitoring Status** - Shows if monitoring is active
* **Last Update** - Timestamp of most recent check
* **Update Frequency** - How often the page refreshes (e.g., "Updates every 60s")

**Recent Updates Section:**

* Displays incident updates and maintenance announcements
* Shows date, incident title, and status badge
* Expandable for more details ("Show 2 More Updates")

**Subscribe Button:**

* Users can click "Subscribe to Updates" to receive notifications
* Options for email or Slack subscriptions

**Footer:**

* Links to Status, Terms, and Privacy pages
* Company branding

## Creating Your First Status Page

<Steps>
  <Step title="Click Add Status Page">
    From the Status Pages list, click the **+ Add status page** button.
  </Step>

  <Step title="Configure Basic Settings">
    Provide your status page name and select which monitors to display.
  </Step>

  <Step title="Customize Appearance">
    Adjust branding, colors, and layout to match your company style.
  </Step>

  <Step title="Share the URL">
    Copy your public status page URL and share it with users (in app, footer, etc.).
  </Step>
</Steps>

## Common Use Cases

<CardGroup cols={2}>
  <Card title="SaaS Application" icon="cloud">
    Display API, web app, and database status for your customers
  </Card>

  <Card title="E-commerce Site" icon="cart-shopping">
    Show website, checkout, and payment processor availability
  </Card>

  <Card title="Internal Services" icon="building">
    Communicate internal tool and service status to employees
  </Card>

  <Card title="API Provider" icon="code">
    Share API endpoint health and performance metrics
  </Card>
</CardGroup>

## Status Page vs Monitor

**Key Difference:**

* **Monitor** - Backend check that tests your service (internal view)
* **Status Page** - Public website that displays monitor status (user-facing view)
* **Component** - How a monitor is labeled on your status page

**Example:**

```
Monitor: "production-api-health-check"
    ↓
Component: "API Services"
    ↓
Status Page: Shows "API Services: Operational"
```

<Tip>
  You can link multiple monitors to a single status page component. For example, group "Database Primary" and "Database Replica" monitors under one "Database" component.
</Tip>

## Best Practices

<AccordionGroup>
  <Accordion title="Keep It Simple">
    Don't overwhelm users with technical details. Group related services into broader components like "API" or "Website" rather than listing every microservice.
  </Accordion>

  <Accordion title="Be Proactive">
    Post incident updates before users report problems. This reduces support load and builds trust.
  </Accordion>

  <Accordion title="Update Regularly">
    During incidents, provide frequent updates (every 30-60 minutes) even if there's no new information. It shows you're actively working on the issue.
  </Accordion>

  <Accordion title="Link from Your App">
    Add a "System Status" link in your application footer or header so users can easily find it.
  </Accordion>

  <Accordion title="Promote Subscriptions">
    Encourage users to subscribe so they receive automatic notifications during incidents.
  </Accordion>

  <Accordion title="Use Custom Domains">
    Configure a custom domain (status.yourcompany.com) for a more professional appearance.
  </Accordion>
</AccordionGroup>

## Sharing Your Status Page

### Where to Link Your Status Page

* **Application Footer** - Standard placement most users expect
* **Help Center** - Include in your support documentation
* **Email Signatures** - Let support team share it easily
* **Social Media Profiles** - Add to Twitter, LinkedIn bio
* **API Documentation** - Essential for developer audiences
* **Mobile Apps** - Show during offline/error states

### Promotion Tips

```html theme={null}
<!-- Example footer link -->
<a href="https://status.yourcompany.com">
  System Status
</a>
```

## Status Page Analytics

The dashboard helps you understand:

* **User Engagement** - Subscriber growth and notification delivery
* **Service Reliability** - Uptime trends and incident frequency
* **Communication Effectiveness** - How many users receive updates
* **Performance Trends** - Response time patterns over time

<Card title="Customize Your Status Page" icon="palette" href="/docs/status-pages/components">
  Learn how to organize monitors into components and customize your status page
</Card>

## Next Steps

<CardGroup cols={2}>
  <Card title="Add Components" icon="layer-group" href="/docs/status-pages/components">
    Organize monitors into logical groups
  </Card>

  <Card title="Custom Domain" icon="globe" href="/docs/status-pages/custom-domains">
    Use your own domain (status.company.com)
  </Card>

  <Card title="Embed Badges" icon="badge-check" href="/docs/status-pages/badges">
    Add status badges to your website
  </Card>

  <Card title="Manage Incidents" icon="triangle-exclamation" href="/docs/incidents-maintenance/incidents">
    Create and update incidents
  </Card>
</CardGroup>
