> ## Documentation Index
> Fetch the complete documentation index at: https://getmonitor.io/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Notification Channels

> Manage how notifications are delivered to your team

## Overview

Notification channels determine how and where you receive alerts about monitor status changes.

## Channel Types

* **Email** - Reliable, detailed notifications
* **SMS** - Immediate mobile alerts
* **Slack** - Team collaboration and awareness
* **Webhooks** - Custom integrations
* **Teams** - Microsoft-centric organizations
* **Discord** - Community and developer teams
* **Telegram** - Mobile-first, international teams

## Managing Channels

Navigate to **Alerts** to view and manage all notification channels.

### Adding Channels

1. Click **+ Add new alert**
2. Select channel type
3. Configure destination
4. Save

### Testing Channels

After adding a channel, test it to ensure proper delivery.

### Enabling/Disabling

Toggle channels on/off without deleting configuration.

## Best Practices

<AccordionGroup>
  <Accordion title="Use Multiple Channels">
    Configure redundant notifications for critical services (e.g., both email and SMS).
  </Accordion>

  <Accordion title="Separate by Severity">
    Use SMS for critical alerts, email for all alerts.
  </Accordion>

  <Accordion title="Avoid Alert Fatigue">
    Don't send all alerts to all channels. Be selective.
  </Accordion>
</AccordionGroup>

## Next Steps

<CardGroup cols={2}>
  <Card title="Alert Rules" icon="bell" href="/docs/notifications/alert-rules">
    Configure alert rules
  </Card>

  <Card title="Integrations" icon="plug" href="/docs/notifications/integrations">
    Set up integrations
  </Card>
</CardGroup>